Privacy policy

Privacy Policy

Last updated: October 10, 2026

At BELAPRINSIA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or contact us.

Personal Information We Collect

When you visit our website or place an order, we may collect certain information, including:

  • Contact information: Your name, email address, phone number, and shipping and billing addresses.
  • Order information: Products purchased, order details, payment status, and transaction information.
  • Device information: Your IP address, browser type, device details, and information about how you interact with our website.
  • Customer communications: Information you provide when contacting us with questions or requests.

Payment information is processed through our payment providers. BELAPRINSIA does not store complete payment card details on its own systems unless expressly stated otherwise.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders, including shipping and delivery.
  • Send order confirmations, shipping updates, and other service related communications.
  • Respond to customer enquiries and provide support.
  • Maintain, operate, and improve our website and shopping experience.
  • Detect and help prevent fraud, unauthorized transactions, and other security issues.
  • Comply with applicable legal and regulatory requirements.
  • Send promotional communications where permitted by law and, where required, with your consent.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

How We Share Your Information

We may share personal information with trusted third parties when necessary to operate our business, including:

  • Shopify: Our e-commerce platform, which supports our online store.
  • Payment providers: To process payments securely.
  • Shipping and fulfillment providers: To prepare, ship, and deliver your orders.
  • Website service providers: To support website functionality, analytics, security, and customer service.
  • Legal and regulatory authorities: When disclosure is required by law or necessary to protect our rights and the safety of others.

We do not sell your personal information in exchange for money. Certain advertising or analytics activities may be considered a “sale” or “sharing” of personal information under some privacy laws. Where applicable, we will honor your legal rights and provide the required choices.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to keep the store functioning, remember preferences, understand website activity, and support marketing or analytics where enabled.

You can manage cookies through your browser settings. Some website features may not function properly if certain cookies are disabled. Where required by law, we will request consent before using non essential cookies or similar technologies.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, meet legal obligations, and enforce our agreements. Retention periods depend on the type of information and the purpose for which it was collected.

Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your personal information.
  • Request a copy of certain personal information.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain targeted advertising, sale, or sharing of personal information where applicable.
  • Appeal a decision regarding a privacy request where the law provides that right.

To exercise an applicable privacy right, please contact us using the Contact page on our website. We may need to verify your identity before processing your request.

Third-Party Websites

Our website may contain links to third party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where parental consent is required. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter and take appropriate action.

International Data Transfers

Your personal information may be processed or stored in countries other than the country in which you live, depending on the location of Shopify and our service providers. Where required, appropriate safeguards will be used for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to make a privacy related request, please contact us through the Contact page on the BELAPRINSIA website.

Thank you for choosing BELAPRINSIA.